Kapoor IT Solutions

Privacy Policy​

Effective Date: May 15, 2025

Kapoor IT Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kapooritsolutions.com and use our services.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal data:

    • Contact Information: Name, email address, phone number, company name (via forms).

    • Technical Information: IP address, browser type, device information, and usage data via cookies and analytics tools.

    • Marketing Data: Information from ads you click, pages you visit, or forms you submit.

2. How We Use Your Information

We use the data we collect to:

    • Provide and improve our cybersecurity services.

    • Respond to inquiries, consultations, or support requests.

    • Send service updates, offers, and marketing communications (only with your consent).

    • Analyze traffic and improve website performance.

    • Comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies, pixels (e.g., Facebook Pixel, Google Ads tags), and analytics tools (e.g., Google Analytics) to:

    • Understand how visitors interact with our site.

    • Improve user experience and marketing effectiveness.

    • Retarget website visitors with relevant ads.

You can manage or disable cookies through your browser settings.

4. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

    • Trusted third-party vendors (e.g., hosting providers, analytics tools) under strict confidentiality.

    • Legal authorities if required to comply with law, court order, or protect our rights.

5. Your Rights & Choices

You have the right to:

    • Access or correct your personal data.

    • Opt out of marketing communications at any time.

    • Request deletion of your data (subject to legal requirements).

To exercise any of these rights, contact us at support@kapooritsutions.com.

6. Data Security

We use industry-standard security measures to protect your information, including encryption, access controls, and routine security audits. However, no method is 100% secure.

7. International Data Transfers

If you are located outside India, your information may be processed and stored in India or other countries. By using our site, you consent to this transfer.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly. Continued use of the website after changes implies acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Kapoor IT Solutions
📧 Email: support@kapooritsutions.com
📞 Phone: +1 559-797-9777
🌐 Website: https://kapooritsolutions.com

Privacy Policy and Mobile Communication Practices

 

At Kapoor IT Solutions Inc. , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including mobile phone numbers provided for SMS communications.

1. Information We Collect

When you opt in to receive SMS (text) messages from us, we collect the following information:
– Your mobile phone number
– Your name (if provided)
– The date and time of your consent
– Records of your communication preferences and interactions with our SMS system

We do not collect any sensitive personal information through SMS, such as Social Security numbers, financial data, or protected health information unless explicitly disclosed and consented.

2. How We Use Your Information

We use the information you provide for the following purposes:
– To send application reminders and application updates
– To respond to customer care questions and/or concerns
– To inform you about important policy or operational changes
– To manage and honor your SMS preferences, including opt-out requests

3.Purpose

Our SMS service sends messages to existing IT and web services clients.
– Message Types:
– Essential operational updates
– Support ticket notifications
– Critical system and cybersecurity alerts
– Network status updates
– Appointment reminders
– Web development project updates
– General account management information
– Promotional offers
• New service announcements (including web development and cybersecurity solutions)
– Valuable IT tips
– Special discounts on hardware
– Nature of Messages: Messages are primarily transactional and directly relate to the services being provided.

4. Sharing of Information

We do not sell, rent, or share your mobile number or SMS data with third parties for their marketing purposes. Your information may be shared with trusted service providers or vendors who assist us in delivering SMS services, but we do not disclose or share consumer mobile opt-in information.

5. Your Choices and Rights

– Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. We will immediately confirm your removal and cease all further messages.
– Access and Correction: You may request access to the personal data we hold about you and request corrections if inaccurate.
– Deletion: You may request deletion of your information, subject to legal or operational limitations.

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

We retain your SMS-related data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. SMS consent records may be retained to demonstrate compliance with applicable communication laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

8. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated directly or via SMS if relevant to you.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your SMS data, please contact:

Kapoor IT Solutions

📧 Email: support@kapooritsutions.com
📞 Phone: +1 559-797-9777
🌐 Website: https://kapooritsolutions.com